ClientSpacePEO Risk Management
Posted by Randy Wadle on Wed, Mar 31, 2010 @ 03:56 PM
Did you know that ClientSpacePEO includes a powerful set of modules that are focused on management and measurement tools for your risk department? That's right, ClientSpacePEO is CRM on steroids and leaves the traditional definition of CRM in the dust. Tracking client service issues/tickets is one of the powerful modules that ClientSpacePEO includes but there is so much more to it.
Several of NetWise's existing clients utilize this functionality to manage workers' compensation claims and policies, produce OSHA reports, automate rules and notifications related to reporting injuries and processing claims, and tracking and producing certificates of insurance.
ClientSpace can handle a variety of work comp policy arrangements including master policies, client policies, master coordinated policies, and monopolistic states. PEO clients that operate in multiple states may be covered by more than one of these arrangements giving you ultimate flexibility to customize deals with each client.
Using ClientSpace to record the first report of injury provides powerful workflow rules that cannot be matched by other systems. Since ClientSpace includes a robust dataset interfaced nightly from the payroll system, business logic will process rules to insure the claim is for a valid employee that was active at the time of injury, has been receiving paychecks, and is paid for WC codes that have been approved for the client. Client and employee data that is already present in ClientSpace does not need to be re-entered and is available for posting to forms and reports. Even complex reports such as the wage statements can be produced using ClientSpace.
Claim data will flow out of ClientSpace via EDI file transmissions (if your carrier is capable of accepting) or a comprehensive First Report of Injury PDF emailed to the carrier. If necessary, we can build state specific FROI reports for transmission to the carrier. Loss run data, typically sent or retrieved from carrier system monthly, is imported into ClientSpace keeping "as of date" valuing of claims all at your fingertips.
Properly formatted OSHA 300 and 300A reports are available by client location using claim data and return to work information entered into ClientSpace data forms.
For more information about how ClientSpacePEO could be the catalyst for success in your PEO, contact Randy Wadle at rwadle@netwisetech.com or (866) 474-0922 x1.